Industries · 03
Shops, wholesalers & distributors
Stop losing orders in the WhatsApp scroll.
What it actually looks like
Orders arrive on WhatsApp across two or three phones. Payment arrives on mobile money as a screenshot. Somebody writes the important ones in a notebook. A few orders a week evaporate, and the month is closed from memory.
Where the time goes
The order exists only in a conversation
Scrolled past during a busy hour, it is remembered when the customer calls to ask where the delivery is.
One person knows all the prices
Usually the owner or a relative. The week they are away, the business quotes wrong or does not quote at all.
Payments are matched by hand
An hour a day comparing mobile money screenshots to a notebook, and the mismatches are found weeks later.
Stock is counted on Saturday
So on Tuesday nobody can honestly tell a customer whether something is available.
What we would do about it
One price list and a twenty-second order capture
Digitalisation & Business Systems →The order still arrives on WhatsApp. It gets tapped into a short form at the moment it is read, and lands in a real record with the price filled in automatically.
Mobile money that reconciles itself
Digitalisation & Business Systems →Payments attach to orders. What is left is a short list of genuine exceptions rather than a pile of screenshots.
A catalogue customers can browse
Web, 3D & Digital Presence →Prices and availability online, with ordering through WhatsApp — no app for your customers to install, because they will not.
An agent for the repeat questions
AI Agents & Automation →Price, availability, delivery time and order status, answered without a person — once there is a stock number and a price list for it to read.
Your sector not listed?
The pattern is nearly always the same: something is being done by hand every day because the record it needs does not exist yet. Tell us what your week looks like and we will tell you which part of it is worth taking away first.